In case of emergency you must contact us or if the Insured Person is physically prevented from contacting us immediately, the representative must contact us within 24 hours. The Insured Person must make no admission, offer, promise or payment without our prior consent.
Claim Hotline: 069 73 1111 / 017 777 891
Please fill the form below to contact us or download form below:
Download Claim Form
How to claim Personal Accident or Health from Prosur?
If you have a Prosur membership card, show this to the staff of the Panel Clinic that is partnered with Prosur.
There is no need to pay the clinic if the benefit is covered.
What are documents required?
Panel Clinic
– Membership Card
Non-Panel Clinic
– Medical Documents
– Valid ID’s
– Receipts
– Claim form
– Medical certificate
Who Can Claim from us?
All customers that have active policies as long as the claim is within the stated benefits.
How can you receive your paid claims?
Customers may receive the claim from Head Office of Prosur, Direct bank transfer, or money transfer services.